Frequently Asked Questions
Where do we ship to?
We ship worldwide. Shipping cost depending on package weight.
International shipping: 6,50€ (0.1 kg – 0.4 kg) and 10,50€ (0.5 kg – 0.9 kg) both options are with tracking and insurance. All packages will be shipped with 'German Post International'.
National shipping Germany: 4,50€ (weight up to 1,6kg) shipping without tracking and 6,99€ (weight up to 4,6kg) with tracking number and insurance. All packages will be shipped with 'DHL Germany'
You want a colorway, but it's sold out?
Please use our 'Dyed-to-order' option and choose the color you want. The option is available for our Sock, Merino Singles and Merino DK base. You will receive 2 skeins of the same colorway.
Do we accept wholesale orders?
Yes we do, please contact us via e-mail for all informations, colorway and price list. firstname.lastname@example.org
How often will our shop be updated?
Our shop will be updated 1-2 per month. Depending on how busy we are dyeing wholesale-orders. Our shop updates will be announced on our website and also on Instagram.
What is a OOAK?
OOAK means 'one of a kind' what means the colorway is not repeatable and unique.